FAQ
What is TGM Creative?
TGM Creative is an award-winning, family-owned full-service creative agency based in New Plymouth, Taranaki.
When was TGM Creative founded?
TGM Creative was established in 1989.
Where is TGM Creative located?
TGM Creative is headquartered at 68 Vivian Street, New Plymouth, Taranaki 4310, New Zealand. We also work from The Foundry in Hāwera every Thursday, making it easy for clients across South Taranaki to meet with us in person. In addition, we have satellite offices in Auckland, Wellington, and Christchurch, where we meet clients by appointment.
What are TGM Creative's contact details
You can reach us by phone on 0800 846 337 or email at hello@tgmcreative.co.nz.
Does TGM Creative offer free consultations?
Yes! We offer a free, no-obligation one-hour chat over a cup of coffee to discuss your goals and challenges.
brand & graphic design
What graphic design services do you provide?
We deliver brand messaging through exceptional design, including logo and brand creation, web and online development, and social media graphics.
How does TGM approach brand development?
We take a holistic approach, considering messaging, tone, visual identity, and personality to ensure your brand stands out.
What is involved in a brand refresh?
A refresh ensures you stay true to your core values, portrays any new capabilities, addresses new audiences, and defines where you lag in the competitive space.
Does TGM design promotional products?
Yes, we create stunning visuals and coordinate promotional products to bring your brand to life.
website & digital strategy
Does TGM Creative build websites?
Yes, we are experts in crafting beautifully designed, customer-centric websites that help your business grow.
What is TGM’s website design process?
We build a clear website strategy based on your goals, target audience, and competitive analysis through a collaborative, agile approach.
What is a SMART marketing plan?
We help develop SMART (Specific, Measurable, Achievable, Relevant, Time-bound) marketing plans that form the foundation of a successful marketing strategy.
Do you provide email marketing services?
Yes, we help plan and write cost-effective electronic direct mail (EDM) campaigns that reflect your brand and drive traffic.
How can TGM help with social media?
We assist with social media strategy, content creation, and can provide advice or training on upcoming workshops.
Does TGM Creative do digital marketing training? Yes, we offer training across digital solutions, social media, and online strategy.
print & signage
What printing services are available?
We coordinate high-quality print services and produce creative print solutions for all your collateral.
Does TGM design business signage?
Yes, we are experts in crafting beautifully designed indoor and outdoor signage – from digital billboards to new storefronts. We have several large, ongoing contracts with business and councils.
Can I get help creating signage for an event?
Yes, we guide you through effective signage creation for both businesses and events.
How do I get a quote for signage?
We offer a free one-hour fact-gathering session with our signage experts to understand your needs before we even provide a quote.
resources & free tools
What creative resources does TGM offer?
We offer a helpful collection of tools, guides, and inspiration for projects like school yearbooks or visual identity refreshes. View all of our resources here.
Does TGM provide a website planning guide?
Yes, we have a completed great Website Planning Guide for New Zealand businesses. You can download it here.
How do I know if my website is effective?
You can take advantage of our free website audit, where our web team will review your site and show you how it can be improved. Contact us for a free web audit.
working with us
What industries does TGM Creative work with?
We work with organizations across all walks of life—from beauty product packaging to engineering and signage.
How do you approach client customer service?
We make the customer’s problem our problem and focus on making your experience working with our team enjoyable and easy.