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We're hiring!

Production Coordinator/Customer Service

Full-time | Monday to Friday, 8.30am - 5.00pm | New Plymouth Central

Are you an organised multitasker who thrives in a fast-paced, creative environment? We’re on the lookout for a Production Coordinator / Customer Service superstar to join our team in the heart of New Plymouth.

At TGM, we’re a tight-knit team with a flat hierarchy and a strong focus on collaboration. We believe in doing great work together – supporting each other and delivering outstanding results for our clients every time.

About the role

This is a full-time support role where you’ll be at the heart of our production process. You’ll manage incoming jobs, track them through our systems, liaise with clients and suppliers, and make sure everything is delivered on time and to the highest quality. You’ll play a key role in keeping things running smoothly – ensuring every job reflects the creative excellence we’re known for.

Some local travel within Taranaki may be required, so a full and valid driver’s licence is essential.

You’ll be responsible for:

  • Coordinating job flow from start to finish
  • Communicating with clients, suppliers, and the internal team
  • Supporting the studio to ensure timelines and quality standards are met
  • Solving problems and keeping things on track – with a smile

We’re looking for someone who:

  • Has several years’ experience in admin and/or customer service roles
  • Is proactive, solution-focused and thrives on staying one step ahead
  • Communicates clearly and professionally
  • Has excellent computer skills and is quick to learn new tools and systems
  • Has a positive, can-do attitude and a love for getting things done right

If you’re someone who sees what needs doing and gets stuck in – with no fuss and a good sense of humour – you’ll fit right in.

Why join us?

  • Supportive, team-first culture
  • Opportunities to grow and develop
  • Be part of a company that delivers extraordinary outcomes every day
  • Central location with car park available

Ready to apply?

Apply by filling in the form below and attaching your CV and cover letter. Or send us your CV and a short cover letter telling us why you’d be a great fit at TGM to christine@tgmcreative.co.nz. Applications close on Sunday 18th May 2025.

We can’t wait to meet you.